Privacy Policy

At SBL Pools, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services, website, and communication channels.

1. Information Collection

When you use our services or visit our website, we may collect the following types of personal information:

  • Contact Information: Including your name, email address, phone number, and postal address.

  • Service Usage Information: Such as details about the pool services you request, your preferences, and any information required for scheduling or completing service appointments.

  • Device and Usage Information: This includes data collected through cookies, your IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To provide and improve our pool maintenance and repair services.

  • Communication: To respond to your inquiries, schedule appointments, and provide updates on your services.

  • Marketing: With your consent, we may send promotional offers, service updates, and relevant content related to SBL Pools.

  • Compliance: To comply with legal requirements and protect the safety and security of our customers, employees, and operations.

3. Text Messaging and A2P Compliance

By providing your phone number and opting in, you agree to receive text messages from SBL Pools regarding service updates, reminders, promotions, and other related communications. Message and data rates may apply. You can opt out of receiving text messages at any time by replying "STOP" to any message. For help, reply "HELP."

We ensure compliance with A2P (Application-to-Person) messaging guidelines and will not send unsolicited messages. Your information will not be shared with third parties for marketing purposes without your consent.

4. Information Sharing

SBL Pools does not sell, trade, or otherwise share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers to assist with the operation of our business, including payment processing, data storage, and communication platforms.

  • Legal Obligations: If required by law, or to protect our rights and the safety of others, we may disclose your personal information.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to protect your data from unauthorized access, disclosure, or alteration.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccuracies in your personal information.

  • Request the deletion of your personal information, subject to legal obligations.

  • Opt-out of receiving marketing communications, including text messages.

To exercise any of these rights, please contact us at (323) 519-6661.

7. Changes to This Privacy Policy

SBL Pools reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SBL Pools
Email: [email protected]

Phone: (323) 519-6661